Return Policy

Hassle-Free Returns

We want you to be happy with your JAMILA's Store purchase! We accept returns on most items within 7 business days of receiving your order. Here's what you need to know:

What can be returned?

• Items must be in their original condition, unworn and unwashed.
• Most clothing items are returnable, with some exceptions (see below).

What can't be returned?

• Delicate items like lingerie, swimwear, and some children's clothing.

Are returns free?

• You are responsible for the cost of shipping the item(s) back to us.
• We will not refund the original shipping cost or the cost of the return label.

How to return an item:

1. Email us at [Support@trendyjamila.com] using the email address associated with your order.
2. We will provide you with a return address.
3. Ship the item(s) back to us using a registered postal service with tracking.

How long does it take to get a refund?

• We aim to respond to return requests within 24 hours.
• Once we receive your return, we will process your refund within 6 business days.
• The refund will be issued for the item price only, excluding original shipping costs.

What if my order arrives damaged or incorrect?

• If you receive a damaged item or an incorrect order, please contact us immediately at [Support@trendyjamila.com.]

Key improvements:

• Clearer headings and bullet points for better organization.
• Simpler language for easier understanding.
• Emphasis on customer benefits (hassle-free returns).
• Combining information for a smoother reading experience.